In November 2015, I found myself having to use WooCommerce as my new client set up their website credit card processing before I was in the picture. Their banker recommended First Data’s new Payezzy program. First Data’s software is included in the Checkout plugin, but the new Payezzy software was not. Nor did Checkout have an extension written at the time. So off into the world of WooCommerce I went. Again, I soon found myself just as unhappy and frustrated with the plugin as I had three years prior.
A few of the main differences for me
- The two tabs, WooCommerce and Products. Why require someone to jump back and forth?
- Most of their extensions are written by third parties.
- The cost of their extensions. The Payeezy extension was $79.00.
- Export and import feature again requires an extension for $79.00. Seems like a basic feature to me.
- Support is only for those who use WooThemes. You can spend days in the Knowledgebase Articles.
- Grid/List toggle requires a third party plugin.
- I like the general layout of a product page, specifically, the Product Description. But here again, I think the size of the product image is overwhelming and not easily changed without searching for the correct CSS to change.
- As it should be in this day and age, a shopping cart icon is built into the software for the header.
- Everything with regards to the plugin is under one tab.
- They write their own extensions.
- When an extension is necessary, the price of each extension is $16.00.
- Export and import are built in. As it should be.
- They work with support tickets. While they are in South Africa, support tickets are answered quickly with the time difference being taken into account.
- Grid/List toggle build in. Thank you.
- You can change the size of the product image easily in the Configuration Settings under Products and Images.
- I would prefer the layout of the product page in WooCommerce.
- You have to hardcode in a shopping cart icon.
- I’m not sure how this works in WooCommerce, but in Checkout you are unable to have a product variation with a quality field. Seems counter intuitive to me, but I did figure out a workaround. It’s just not how I’d prefer things to look.
For my client back in November, had they been able to use Checkout it would have saved them $10.00. Not a lot of difference, but for a non-profit just starting up, every dime counts.
So in the end when I add up the Dislikes and Likes for each plugin, for me, Tribulant’s Checkout wins out hands down.